Effective Date: 01/08/2023

1. Introduction

This Privacy Policy governs the privacy and data practices for the DCH Cart Mobile Application (the “App”) powered by Sri Someshwara Cart (“We,” “Us,” or “Our”). This policy outlines how we collect, use, disclose, and protect your personal information when you access or use the App.

By using the App, you consent to the terms of this Privacy Policy. If you do not agree with this policy, please refrain from using the App.

2. Information Collection

2.1. Personal Information

We may collect personal information that you voluntarily provide when you register an account, place an order, or use certain features of the App. This may include, but is not limited to, your name, email address, contact number, and delivery address.

2.2. Usage Information

We may automatically collect certain information when you use the App, including your IP address, device information, operating system, and App usage patterns. This data helps us analyze and improve the functionality of the App.

2.3. Cookies and Similar Technologies

We may use cookies and similar technologies to enhance your experience on the App. Cookies are small text files stored on your device. You can manage your preferences for cookies through your device settings.

3. Use of Information

3.1. Personalization

We use the information collected to personalize and improve your experience with the App. This includes tailoring product recommendations, offers, and advertisements based on your preferences.

3.2. Order Fulfillment

We use your personal information to process and fulfill your orders, track deliveries, and handle customer service inquiries.

3.3. Communication

We may use your contact information to send you transactional and promotional communications related to the App, subject to your marketing preferences. You can opt-out of marketing communications at any time.

3.4. Analytics

We may analyze usage data to understand App performance, user behavior, and trends, thereby enabling us to enhance the App’s features and services.

4. Sharing of Information

4.1. Third-Party Service Providers

We may share your personal information with third-party service providers to facilitate order processing, delivery, payment processing, and other services related to the App. These service providers are contractually obligated to handle your data securely and are not allowed to use it for any other purpose.

4.2. Legal Compliance

We may disclose your information if required by law or in response to valid legal requests, such as subpoenas or court orders.

4.3. Business Transactions

In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction. We will notify you through prominent notice on the App or via email if such a transfer occurs.

5. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission or storage method can guarantee absolute security. Therefore, we cannot guarantee the security of your data.

6. Children’s Privacy

The App is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected information from a child under 13, please contact us, and we will promptly remove the data.

7. Changes to the Privacy Policy

We may update this Privacy Policy from time to time. The effective date at the beginning of the policy will indicate the latest revision date. We encourage you to review the policy periodically for any changes.

8. Contact Information

If you have any questions, concerns, or requests related to this Privacy Policy or your personal information, you may contact:

Contact Person: Srinivas Gupta Contact Number: +91 83744 42897 Office Address: 8-3-229/D/96, 1st Floor, Road No. 10, Jubilee Hills, Hyderabad, Telangana, 500045 Email: support@srisomeshwaracart.com

Please note that communications regarding this Privacy Policy should be sent through secure channels to protect your privacy.